General Questions or Comments
Sound Transit
401 South Jackson Street
Seattle, WA 98104
Telephone: (206) 398-5000, (800) 201-4900 / (888) 713-6030 TTY
Fax: (206) 689-3360
E-mail: main@soundtransit.org
- Accessibility
- Customer Service
- Lost and Found
- Information Center Library
- Mailing List
- News Media Inquiries
- Project Information
- Requests for Records
- Speaker's Bureau
- 24-Hour Construction Hotline
- Non-English Interpreter Services
- Web Site Inquiries
24-Hour Construction Hotline
A 24-hour hotline is available as a quick and effective means to report any construction related concerns: call (888) 298-2395.
Customer Service
You may direct specific comments about any of Sound Transit's services (ST Express, Sounder or Tacoma Link) by using our feedback form. For Customer Service inquiries, feel free to contact: (888) 889-6368; (888) 713-6030 TTY.
Lost and Found
For items lost while riding ST Express bus service or Sounder commuter rail, call (888) 889-6368.
For items lost on Tacoma Link light rail, contact Pierce Transit at (253) 581-8149.
Additional information>>
Project Information
If you have questions or comments about Sound Transit, regional transit system proposals, or any of the Sound Transit projects (ST Express, Sounder or Central Link), please e-mail us at main@soundtransit.org.
For Link light rail Projects, you may wish contact a member of the Link Light Rail Community Outreach Staff.
Web Site
If you have Web site specific feedback or comments, please email us at: web_feedback@soundtransit.org.
News Media Inquiries
For news media inquiries, please contact our Media Relations Staff:
Geoff Patrick, Bruce Gray, or Linda Robson
Requests for Records
If you wish to request copies of Sound Transit records, please print and fill out a Public Disclosure Request Form (Select the Word document or pdf) and either mail or fax it back to us. The instructions are on the form. Please note: We cannot accept requests for public records via e-mail. If you have questions about obtaining public records or about our process, you may call Teri Lapetino at (206) 398-5018.
Mailing Lists
Would you like to be added to the Sound Transit mailing list? If you prefer to receive information via e-mail, click here to subscribe to E~Wave, our electronic newsletter. If you prefer to receive information via U.S. mail, please send a message to us at main@soundtransit.org. Include your name, address, zip code, and let us know which of our projects you are most interested in.
Information Center Library
The Information Center Library collects published reports on Sound Transit projects; transportation association and government publications; transportation, business, and policy and planning periodicals; and other print materials related to public transit. The Information Center Library is open Monday, Wednesday and Thursday, and the public may visit the library by appointment. Please call Andrea Avni, Sound Transit's librarian, at (206) 398-5344.
Speaker's Bureau
Interested in having a Sound Transit representative speak at one of your organization's meetings? We can tailor our presentation based on your needs and interests. Contact our Speaker's Bureau staff and they will get in touch with you to discuss the details.
Learn More>>>
Accessibility
For comments, suggestions or questions about accessibility at Sound Transit or to request accommodations: call (800) 201-4900 / (888) 713-6030 TTY or e-mail accessibility@soundtransit.org.
Non-English Interpreter Services
Non-English interpreter services are available by calling (800) 823-9230 during regular business hours.
