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Server Engineer

Finance & Information Technology - Close Date: Open Until Filled

Scope of Position
Plan, develop and implement the Agency's local and wide server networks; to install, configure, maintain, and administer Agency servers to ensure the availability of network services; to coordinate assigned activities with other divisions; and to perform a variety of highly complex technical duties relative to assigned area of responsibility.
The Server Engineer classification is considered professional level positions with working knowledge of data center management principles and practices. Positions within this level serve as a technical resource on network and server systems and works on problems or projects of diverse scope and moderate complexity where analysis of situations or data requires in-depth evaluation of various factors.

Essential Duties and Responsibilities: This job description reflects a representation of essential functions; it does not prescribe or restrict the tasks that may be assigned.

• Plan, develop and implement Agency's wide and local server networks and infrastructure; ensure the availability of network and core services; monitor and maintain servers, resolve technical problems, and ensure network systems are operating efficiently.
• Monitor server operations to identify performance and capacity issues; measure volume and performance of network traffic; identify utilization and performance issues; develop plans and implement new technologies and services to satisfy capacity and performance requirements; establish and maintain technology and operation standards.
• Participate in evaluation of network protocols, hardware and software to determine their applicability to Agency network needs; coordinate the instal¬lation and maintenance of computers, servers, Storage Area Networks (SANs), back-up devices, Network Attached Storage (NAS), clustered systems and other server related equipment.
• Coordinate, administer, and maintain responsibility for serving systems including network security, e-mail, FTP and web servers, and administrative/monitoring tools.
• Perform server system administration and performance functions; monitor account security; add applications, users and devices; change user security and permission settings; identify unauthorized access and potential security risks; participate in projects to enhance enterprise security operations.
• As assigned, serve as project manager in the evaluation, selection, installation and integration of networked technol¬ogies; develop proposals using cost/benefit analyses; design project and resource plans and schedules; provide written reports and presentations on project status; ensure project complies with Agency standards.
• Implement & administer back-up systems including software, devices, and procedures.
• Assist senior help desk staff in resolving the more complex technology system problems;
• Perform technical writing duties in the development and produc¬tion of system documentation, instructional and procedur¬al manuals.
• Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of information technology and network administration.

Knowledge Skills & Abilities:

Knowledge of:

• Operational services and activities of local and wide area server networks.
• Operational characteristics and capabilities of data center systems and equipment including operating systems, servers, software applications, and related peripherals.
• Methods and techniques of evaluating network and system performance and capacity.
• Operational characteristics of a variety of computer systems, applications, hardware, software and peripheral equipment.
• Principles and practices of network and system security and administration.
• Methods and techniques of developing technical manuals and instructional materials.

Ability to:

• Troubleshoot and resolve server operational problems.
• Apply principles, theories to current or proposed networked systems.
• Evaluate, test, implement and support server network systems.
• Perform server system design and implementation duties.
• Analyze and resolve technical problems using logical and methodical processes.
• Prepare clear and concise technical reports and documentation.
• Analyze problems, identify alternative solutions, project conse¬quences of proposed actions and implement recommendations in support of goals.
• Research, analyze and evaluate new service delivery methods and
• Prepare clear, concise and comprehensive reports and written materials.
• Manage multiple tasks and re-prioritize as needed.
• Plan and organize work to meet changing priorities and deadlines.
• Understand, interpret, and apply general and specific administrative and departmental policies as well as applicable federal, state, and local policies, laws, and regulations.
• Effectively represent the Agency to outside individuals and agencies to accomplish the goals and objectives of the program area.
• Work cooperatively with other departments, Agency officials, and outside agencies.
• Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, Agency staff, or other agencies on sensitive issues in area of responsibility.

Skills:

• Applying strong interpersonal techniques and demonstrating a consistent commitment and ability to work with diverse work groups and individuals.
• Demonstrating a positive customer service orientation with both internal and external clients.
• Applying appropriate oral and written communication techniques to various individuals ranging from Agency employees, the general public, elected officials, community leaders, and local, state, and federal agencies.
  

How to Apply
Expressions of interest should include a cover letter, resume and Sound Transit application.  Please submit application, resume and cover letter in person, by mail or email:

The Central Puget Sound Regional Transit Authority - Sound Transit
ATTN: Human Resources Division
401 S. Jackson St
Seattle, WA 98104

recruit@soundtransit.org

Sound Transit is an equal opportunity employer. We place a high value on, and are committed to, diversity within our organization and leadership. How to Apply?