Do you ride the bus between the Eastside and Seattle?

Image of 545 bus crossing state route 520

Ride a bus between Eastside and Seattle on SR-520?

Metro and Sound Transit are looking for feedback on how to improve future transit service on SR-520, including improved connections to Link light rail. Outreach is being conducted for Metro routes 252, 255, 257, 268, 311, and Sound Transit routes ST 540, ST 541, ST 542, and ST 545. Improvements are needed because trips between the Eastside and Seattle are expected to become slower and less reliable due to rapid growth and major developments in downtown Seattle.

Outreach approach

Metro and Sound Transit are planning to reach out in many different ways this year during three phases of outreach to gather input about service along the SR-520 corridor.

Timeline

Image of Link Connections timeline - Phase 2 is complete; Phase 3 will be starting soon

Project Background

Options for connecting Eastside bus service to Link service were included in the first phase of the University Link Connections outreach in 2015, but we decided to hold a separate process with Eastside communities. We will be engaging Eastside riders, stakeholders and residents throughout 2017 for input about service along the SR-520 corridor.

Metro and Sound Transit are also partners with the City of Seattle and Downtown Seattle Association in a joint One Center City effort. They’re looking at ways to keep people who commute to downtown Seattle from across the region moving as growth continues and major transportation projects move forward. One Center City will develop recommended strategies for further exploration and approval, including transit service restructuring and street and traffic improvements.

What we heard during Phase 1 outreach

During Phase I of the outreach process conducted earlier this year, we asked customers about their current transit experience on the SR-520, what they thought about re-directing routes to the University of Washington Link station for bus-rail transfers, and potential service and new connections to South Lake Union. 

A majority of survey respondents said they’d consider bus-rail transfer at the University of Washington light rail station, if it didn’t increase their travel time more than 5 minutes and the transfer environment was improved. Survey respondents also said transit resources should be reinvested to increase service frequency, reduce crowding and provide greater reliability. They also wanted service to be provided longer on weeknights and weekends. You can find more detailed information on the public outreach during phase 1 here.

The public and stakeholder feedback received in Phase I was used to develop various service concepts that fall into three themes:

Option A:  No Change, No change to service.
Option B:  Frequency Focus, All routes re-directed to UW light rail station for bus-rail transfers; more frequent bus service with expanded service times; new service to South Lake Union, Children’s Hospital and S. Kirkland.
Option C: Connections Focus, Some routes re-directed to UW light rail station for bus-rail transfers; better connections serving new markets; slightly more frequent service with slightly expanded service times.

The input gathered during Phase II will help develop a single service-change proposal to be released to the public this fall.

How your input helped shape the concepts for Phase 2

Here are detailed descriptions of what would change for riders in each community under service change concepts:

Image of options for SR 520 service change

Option A: No change to service (Route 255 is redirected to surface streets). Subject to future traffic conditions
Option B: Frequency focus. Most routes re-directed to UW light rail station for bus-rail transfers; more frequent bus service with expanded service times; new service to South Lake Union, Children's Hospital and S. Kirkland
Option C: Connections Focus. Some routes re-directed to UW light rail station for bus-rail transfers; better connections serving new markets; slightly more frequent service with slightly expanded service times

Phase 2 Summary Matrix

Overall, how do the Phase 2 options compare?

Image denoting how often buses and trains run

 

Image denoting how early and late buses run

 

Image denoting connections with other transit services

 

Image denoting how often buses and trains run on time

FREQUENCY

 

SERVICE SPAN

 

CONNECTIONS

 

RELIABILITY

Option A

NO CHANGES TO ROUTES

NO CHANGE

 

NO CHANGE

 

NO CHANGE

 

MAJOR IMPACT

Option B

MORE FREQUENT SERVICE

MAJOR IMPROVEMENTS

 

MINOR IMPROVEMENTS

 

MINOR IMPROVEMENTS

 

MAJOR IMPROVEMENTS

Option C

SERVICE WITH MORE CONNECTIONS

MINOR IMPROVEMENTS

 

MINOR IMPROVEMENTS

 

MAJOR IMPROVEMENTS

 

MINOR IMPROVEMENTS

Get detailed information

Service change options in Redmond

Service change options in Kirkland

Service change options in N. Kirkland/Woodinville

PDF icon540 route options

PDF icon541 route option

PDF icon542 route options

PDF icon545 route options  

252 | 255 | 257 | 268 | 311