Sound Transit is working to maintain safe service as the region begins to reopen and riders return to our buses and trains. We know you're looking to us for assurance that our service is as safe as possible in the time of COVID-19.
Sound Transit is taking the following steps to protect our passengers as they choose to return to transit, while we also continue to monitor industry best practices and explore ways to further address passenger needs as travel behavior changes.
Requiring face coverings
Sound Transit requires face coverings at all times for all riders over the age of 2 (unless the rider is exempt per Washington State’s order) when riding buses and trains and while waiting at a bus stop or station. We’re handing out free masks to our passengers at stations throughout the transit system on a rotating basis, and Sound Transit's Passenger Services team is also making masks available.
If you need a mask, contact firstname.lastname@example.org or 1-888-889-6368, TTY Relay 711, Monday through Friday, 7 a.m. to 7 p.m.
Cleaning and disinfecting
Sound Transit is working closely with our operating partners to keep everyone who uses the system safe with daily disinfecting regimens. You can find a breakdown of cleaning practices by mode on our blog.
Sound Transit's greatest asset is our employees, and they must remain healthy to continue to provide our passengers with service. We're supplying workers with personal protective equipment, or PPE, and supplies and offering COVID-19 testing to employees. Employees are also receiving COVID-19 safety training as they return to the workplace. Work areas are being disinfected frequently.
Engaging employers and the community
As the pandemic evolves, Sound Transit is working with major employers and community groups throughout the Sound Transit district to better understand transit needs.
Sound Transit is exploring ways to provide relevant, recent historic ridership to our passengers to empower riders to make informed decisions about the best times to ride transit.