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ST to temporarily reduce service on some ST Express routes serving Snohomish county due to operator shortages

Publish Date

Because of operator shortages, Sound Transit will introduce temporary service reductions on weekday service for some ST Express routes operated by Community Transit starting Monday, February 14. This temporary schedule adjustment will be in effect through March 19. 

The operator shortage has resulted in canceled, delayed bus trips, and unpredictable service.  The revised schedules provide more reliable and accurate information based on current staffing levels. Community Transit is focused on recruiting and adding to its team. 

The changes affect ST Express routes 510, 511, 512, 513 and 532. Find out which trips are cancelled here: https://www.soundtransit.org/ride-with-us/service-alerts/snohomish-county-st-express-routes-temporary-service-reduction  

On other ST Express routes operated by King County Metro and Pierce Transit, daily cancellations and longer-term suspensions of trips continue to occur due to operator shortages. You can find out which trips are cancelled on the ST trip cancellation alert on the service alerts page which is updated daily. 

All Sound Transit passengers must wear face coverings in compliance with the federal Transportation Security Administration (TSA) mandate.

A language line is available to provide translation assistance for limited English proficiency persons at 800-823-9230, 7 a.m.-7 p.m., Monday-Friday.

Sound Transit remains committed to working closely with its partners to continue serving the public. Efforts will continue to prioritize serving riders who depend on Sound Transit’s services, including seniors, people with disabilities, Title VI protected populations (race, color, national origin), low-income and limited-English-proficiency populations. 

Riders can sign up to receive automatic email service alerts for Link light rail, ST Express, Tacoma Link, Sounder Seattle-Everett and Sounder Seattle-Tacoma/Lakewood. Rider Alerts provide information about schedule changes and help riders plan trips around inclement weather. Just go to soundtransit.org/Subscribe-to-alerts.