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Elevator and escalator outages

Link riders requiring elevator service will need to board or exit at Westlake or Pioneer Square stations instead, and can travel via 3rd Av Metro bus routes to University Street Station.

Updates will be provided when available.

Your patience is appreciated.

The University Street Station south mezzanine elevator to or from Seneca St is out of service until further notice, due to refurbishing.

Link riders requiring elevator service, use the elevators at the north end of the platform to access the mezzanine to surface elevator.

Intending Link riders requiring elevator service, use the surface elevator on 3rd Av at University St to access University Street Station.

We apologize for the inconvenience.  Your patience is appreciated.

*This list is updated once every 24 hours, Monday through Friday, (except Holidays) and does not include short-term outages that may occur throughout the day. For notification of short-term elevator outages, subscribe to Accessibility Transit Alerts.

Elevators
Service Station Location Reason Estimated Return Alternate Access
Link #303 - Westlake Station Northbound Platform to Mezzanine Refurbishment TBD Use elevator on the other end of this platform
Link #506 - University Street Station Southbound Platform to Mezzanine Refurbishment TBD Use elevator on the other end of this platform
Link #901 - International District Station Northbound Platform to Plaza Repair TBD Use elevator on the other end of this platform
Sounder #3 - Kent Station Parking Garage Major Repair April Use elevator on the other end of this facility
Escalators
Service Station Location Reason Estimated Return Alternate Access
Link #301 - Westlake Station Up, Platform to Mezzanine Rebuild TBD Use stairs or escalator
Link #306 - Westlake Station Up, Mezzanine to Macy's Major Repair TBD Use stairs or elevator
Link #310 - Westlake Station Down, Surface to Mid Macy's Repair TBD Use stairs or elevator
Link #505 - University Street Station Up, Northbound, Mezzanine to Plaza Repair TBD Use stairs or elevator
Link #512 - University Street Station Down, Southbound, Surface to Mezzanine Repair TBD Use stairs or elevator
Link #1 - Angle Lake Station Station Access Scheduled Maintenance 4/17 Use other escalators, elevator, or stairs
Link #8 - Capitol Hill Station Station Access Scheduled Maintenance 4/17 Use other escalators, elevator, or stairs

ST Express bus

Due to reduced staffing availability to operate service, Sound Transit will temporarily eliminate an additional one round-trip on Sounder South starting Wednesday, April 8. The further service reductions also reflect a 92 percent decline in ridership on Sounder. The new reduction follows reductions in Sounder service announced last month.

Sounder trains

Sounder South weekday service will be reduced to seven round trips. Train 1505 (7:55 a.m. southbound Seattle departure) and train 1518 (10:16 a.m. northbound Lakewood departure) will be removed from the schedule. The northbound trips previously canceled are the 1502, 1506 and 1508 departures from Lakewood, and the 1516 and 1522 departures from Tacoma. The canceled southbound trips are the 1503, 1509, 1517, 1519, and 1523 departures from Seattle. 

Sounder North weekday service remains reduced from four round trips to two round trips, with cancellation of the 1701 and 1705 departures from Everett and the 1700 and 1704 departures from Seattle. 

Riders will find more information on the specific trips canceled at https://www.soundtransit.org/ride-with-us/changes-affect-my-ride/reduced-service

Sound Transit would like to remind our riders that the Sound Transit Security Desk is staffed 24/7. If you ever see anything unsanitary or have public safety concerns on-board or at a station, send a text to: 206-398-5268. In an emergency, always call 911.

 

Previously announced service reductions include:

Reductions to Link light rail

Trains will run every 20 minutes. A revised schedule is posted online at https://www.soundtransit.org/ride-with-us/changes-affect-my-ride/reduced-service.

Reductions to ST Express routes operated by Pierce Transit

ST Express routes 560, 566, 574, 577, 578, 590, and 594 will run at reduced frequency similar to typical Sunday schedules, with some enhancements. In order to preserve service on more heavily traveled routes, ST Express routes 544, 567, 580/596 (Sounder connectors), 586, 592, and 595 have been temporarily canceled.

Reductions to ST Express routes operated by King County Metro

ST Express routes 522, 542, 545, and 550, are operating on a reduced schedule with cuts to some trips. ST Express Route 554 is operating with close to full service with only two trips reduced. ST Express routes 541, 555 and 556 have been temporarily canceled.

Reductions to ST Express routes operated by Community Transit

ST Express routes 510, 511, 512, 513, 532 and 535 are running on a reduced weekday schedule that preserves the overall span of service but at a reduced frequency for select trips.

Riders will find more information on the specific trips cancelled at https://www.soundtransit.org/ride-with-us/changes-affect-my-ride/reduced-service

During the COVID-19 response riders should take into account that electronic resources such as Google maps, One Bus Away and other applications and websites may not have accurate information for all trips, including service reductions affecting other agencies.

The service reductions still allow for adequate social distancing to protect riders and operators. To prevent overcrowding, bus drivers may determine that a bus is full and not allow for additional passengers. Sound Transit will be monitoring the latest service changes to see if any additional measures are necessary to mitigate the impact to passengers.

Sound Transit remains committed to working closely with its partners to continue serving the public. Efforts will continue to prioritize serving riders who depend on Sound Transit’s services, including seniors, people with disabilities, Title VI protected populations (race, color, national origin), low-income and limited-English-proficiency populations. To the greatest extent possible, we will continue to run trains and buses at our earliest and latest normal weekday hours. At this time normal service will continue on Tacoma Link.

Sound Transit has suspended fare requirements on all buses and trains until further notice to help protect transit employees and riders through social distancing. In addition, ST Express passengers will board and exit buses through rear doors whenever possible, increasing separation from operators whose dedication enables Sound Transit to continue service. People with disabilities who need to use the boarding ramp or the lowering feature of the bus may still board via the front door and use the priority seating area.

Riders should sign up for service alerts to ensure that they receive up-to-date information about service changes, or visit www.soundtransit.org. The language line 1-800-823-9230 is available to provide translation assistance for limited English proficiency persons.

Due to reduced staffing availability to operate service, Sound Transit will introduce additional service reductions on ST Express routes operated by Pierce Transit and King County Metro starting Monday, April 6. 

In order to preserve service on more heavily traveled routes, ST Express routes 541, 544, 555, 556, 567, 580/596 (Sounder connectors), 586, 592, and 595 have been temporarily canceled.

Sound Transit remains committed to working closely with its partners to continue serving the public. Efforts will continue to prioritize serving riders who depend on Sound Transit’s services, including seniors, people with disabilities, Title VI protected populations (race, color, national origin), low-income and limited-English-proficiency populations. To the greatest extent possible, we will continue to run trains and buses at our earliest and latest normal weekday hours. At this time normal service will continue on Tacoma Link light rail.

Routes 510, 511, 512, 513, 522, 532, 535, 542, 545, 550, 560, 566, 574, 577, 578, 590, and 594 are operating on reduced schedules. Please find more information on the specific trips canceled at https://www.soundtransit.org/ride-with-us/changes-affect-my-ride/reduced-service
and via text and/or email service alerts.

The Northgate Link Extension adds three new Link light rail stations at Northgate, Roosevelt and the U District. When these new stations open in 2021, you’ll enjoy fast, reliable service to downtown Seattle, the University of Washington, Sea-Tac Airport and many more destinations around the region.

In late 2019, Sound Transit and Community Transit asked you to weigh in on our ideas for rerouting some buses to connect Snohomish County riders to Link at Northgate starting in 2021.

We updated our service proposal based on your feedback, and we’d like to hear from you again by May 6, 2020, at Northgate.participate.online.

For more information:

Email us servicechanges@soundtransit.org

Call us 1-888-889-6368/ TTY Relay: 711

Visit soundtransit.org/linkconnections

ST Express routes 566 & 567 are unable to serve the stops at Central Ave N & 228th St in Kent until further notice.

The Northgate Link Extension adds three new Link light rail stations at Northgate, Roosevelt and the U District. When these new stations open in 2021, bus riders will be able to connect to Link and enjoy fast, reliable service to downtown Seattle, the University of Washington, Sea-Tac Airport and many more destinations around the region. 

Sound Transit and King County Metro are considering rerouting the 522 and 312 to Roosevelt Station so riders can transfer to Link and take advantage of this new transit option. There’s room for change as we redesign bus routes, and we want your feedback! Check out the Sound Transit project page here, and click here to go directly to the survey.

If you have questions, please contact: servicechanges@soundtransit.org 

Sounder train

Due to reduced staffing availability to operate service, Sound Transit will temporarily eliminate an additional one round-trip on Sounder South starting Wednesday, April 8. The further service reductions also reflect a 92 percent decline in ridership on Sounder. The new reduction follows reductions in Sounder service announced last month.

Sounder trains

Sounder South weekday service will be reduced to seven round trips. Train 1505 (7:55 a.m. southbound Seattle departure) and train 1518 (10:16 a.m. northbound Lakewood departure) will be removed from the schedule. The northbound trips previously canceled are the 1502, 1506 and 1508 departures from Lakewood, and the 1516 and 1522 departures from Tacoma. The canceled southbound trips are the 1503, 1509, 1517, 1519, and 1523 departures from Seattle. 

Sounder North weekday service remains reduced from four round trips to two round trips, with cancellation of the 1701 and 1705 departures from Everett and the 1700 and 1704 departures from Seattle. 

Riders will find more information on the specific trips canceled at https://www.soundtransit.org/ride-with-us/changes-affect-my-ride/reduced-service

Sound Transit would like to remind our riders that the Sound Transit Security Desk is staffed 24/7. If you ever see anything unsanitary or have public safety concerns on-board or at a station, send a text to: 206-398-5268. In an emergency, always call 911.

 

Previously announced service reductions include:

Reductions to Link light rail

Trains will run every 20 minutes. A revised schedule is posted online at https://www.soundtransit.org/ride-with-us/changes-affect-my-ride/reduced-service.

Reductions to ST Express routes operated by Pierce Transit

ST Express routes 560, 566, 574, 577, 578, 590, and 594 will run at reduced frequency similar to typical Sunday schedules, with some enhancements. In order to preserve service on more heavily traveled routes, ST Express routes 544, 567, 580/596 (Sounder connectors), 586, 592, and 595 have been temporarily canceled.

Reductions to ST Express routes operated by King County Metro

ST Express routes 522, 542, 545, and 550, are operating on a reduced schedule with cuts to some trips. ST Express Route 554 is operating with close to full service with only two trips reduced. ST Express routes 541, 555 and 556 have been temporarily canceled.

Reductions to ST Express routes operated by Community Transit

ST Express routes 510, 511, 512, 513, 532 and 535 are running on a reduced weekday schedule that preserves the overall span of service but at a reduced frequency for select trips.

Riders will find more information on the specific trips cancelled at https://www.soundtransit.org/ride-with-us/changes-affect-my-ride/reduced-service

During the COVID-19 response riders should take into account that electronic resources such as Google maps, One Bus Away and other applications and websites may not have accurate information for all trips, including service reductions affecting other agencies.

The service reductions still allow for adequate social distancing to protect riders and operators. To prevent overcrowding, bus drivers may determine that a bus is full and not allow for additional passengers. Sound Transit will be monitoring the latest service changes to see if any additional measures are necessary to mitigate the impact to passengers.

Sound Transit remains committed to working closely with its partners to continue serving the public. Efforts will continue to prioritize serving riders who depend on Sound Transit’s services, including seniors, people with disabilities, Title VI protected populations (race, color, national origin), low-income and limited-English-proficiency populations. To the greatest extent possible, we will continue to run trains and buses at our earliest and latest normal weekday hours. At this time normal service will continue on Tacoma Link.

Sound Transit has suspended fare requirements on all buses and trains until further notice to help protect transit employees and riders through social distancing. In addition, ST Express passengers will board and exit buses through rear doors whenever possible, increasing separation from operators whose dedication enables Sound Transit to continue service. People with disabilities who need to use the boarding ramp or the lowering feature of the bus may still board via the front door and use the priority seating area.

Riders should sign up for service alerts to ensure that they receive up-to-date information about service changes, or visit www.soundtransit.org. The language line 1-800-823-9230 is available to provide translation assistance for limited English proficiency persons.

*This list is updated once every 24 hours, Monday through Friday, (except Holidays) and does not include short-term outages that may occur throughout the day. For notification of short-term elevator outages, subscribe to Accessibility Transit Alerts.

Elevators
Service Station Location Reason Estimated Return Alternate Access
Link #303 - Westlake Station Northbound Platform to Mezzanine Refurbishment TBD Use elevator on the other end of this platform
Link #506 - University Street Station Southbound Platform to Mezzanine Refurbishment TBD Use elevator on the other end of this platform
Link #901 - International District Station Northbound Platform to Plaza Repair TBD Use elevator on the other end of this platform
Sounder #3 - Kent Station Parking Garage Major Repair April Use elevator on the other end of this facility
Escalators
Service Station Location Reason Estimated Return Alternate Access
Link #301 - Westlake Station Up, Platform to Mezzanine Rebuild TBD Use stairs or escalator
Link #306 - Westlake Station Up, Mezzanine to Macy's Major Repair TBD Use stairs or elevator
Link #310 - Westlake Station Down, Surface to Mid Macy's Repair TBD Use stairs or elevator
Link #505 - University Street Station Up, Northbound, Mezzanine to Plaza Repair TBD Use stairs or elevator
Link #512 - University Street Station Down, Southbound, Surface to Mezzanine Repair TBD Use stairs or elevator
Link #1 - Angle Lake Station Station Access Scheduled Maintenance 4/17 Use other escalators, elevator, or stairs
Link #8 - Capitol Hill Station Station Access Scheduled Maintenance 4/17 Use other escalators, elevator, or stairs

Other

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