People ride an escalator up to the mezzanine at University Street Station.
News

Elevators and escalators: things are looking up

It’s been more than two years since we’ve taken over the escalators and elevators—or as we often call them, vertical conveyances—in the Downtown Seattle Transit Tunnel.

A Sound Transit Security Officer boards a 1 Line train
Community

Something fishy on your ride? Text us ASAP!

Did you know you can text the Sound Transit Security Desk to report anything amiss on board your train or at your station? 

A view from the mezzanine of a Link train pulling into University Street Station
Rider news

Improving the rider experience in 2023 

We’re excited to tell you about changes we’re bringing to Link this year to improve your riding experience.  

Envisioning a new future for Sounder South

Prior to the Covid-19 pandemic, Sounder South (S Line) trips had high ridership during peak commuting periods - northbound to Seattle weekday mornings and southbound we...

Take transit to the game!

Want a safe, reliable way to move around the region? Try taking transit - and it doesn't just have to be for your commute. ...

An update on the Link service disruption

We’re a week into the unplanned service disruption on Link, and we want to provide you with an update on where things stand. ...
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reel icon Things are looking up with elevators and escalators. ⬆️ We’ve made great strides to ensure that vertical conveyances are available when you need them. Escalators are running at about 92% overall availability now. That’s still short of our goal of 95%, but we’re getting close. Check the link in our bio for more 🔗 #SoundTransit #SteppingUp Video description: Clips of passengers using elevators and escalators in light rail stations, with statistics about how the performance of these pieces of equipment has improved.
reel icon All aboard the party train! 🚊🥳 Parker's 30th birthday was a “light rail palooza” - with friends joining for a day of adventure, laughter and occasional odd looks from fellow passengers. Parker lives near U District Station, and has been without a car for about a year. “Light rail has been invaluable in that time,” Parker said. “I take it every day to work and have also discovered some new spots to hang! It has just played a big role in my life the past year and I wanted to show my appreciation.” We hope you had a great birthday Parker - thanks for sharing with us! #LightRailPalooza #Birthday #SoundTransit
reel icon Biking + Bus = Ultimate Adventure Day! 🚌🚲 Celebrate Bike Everywhere Day by trading traffic jams for mountain trails. It’s easy to combine your bike and transit rides - check out the link in our bio for more info. Where should we go next? #TransitSafari #BikeMonth #BikeEverywhereDay Video description: Sound Transit employee Glenn narrates a trip from Seattle to Issaquah via ST Express 554 for a day of mountain biking fun.
reel icon We can’t fix issues we don’t know about. You can play an important role in keeping our system safe by reporting concerns to our security phone and text line. Save the number in your contacts! Video description: Text bubbles pop up on a phone screen, saying “An escalator @ Capitol Hill is not working” and “Thanks! We’ll get a crew to check it out.” The Sound Transit security number (206) 398-5268, is listed. #Safety #Security #SoundTransit
reel icon 😎 Soaking up that sun! 😎 Image description: A Link light rail train pulls into SODO Station in Seattle on a sunny afternoon. There is a parking garage in the background with big letters that say SODO. #train #publictransit #seattle #soundtransit
reel icon Happy National Bike Month! Safe travels and we’ll see you out there! 🚴‍♂️🚴‍♀️ Video description: the video is shot from the perspective of a bike rider. It’s a sunny day and there are various shots of sign, boats, flowers and trains. #bikemonth #bike #transit #seattle #pnw #nationalbikemonth
reel icon It’s going to be a busy weekend! Remember that you can always text security at 206-398-5268 with any questions or concerns. Save the number in your phone! The line is open 24/7. Video description: A checklist of things to remember for your Link ride: backpack, water bottle, headphones, ORCA card, phone and saving the security number in your phone. Ready to ride! #SoundTransit #PublicTransit #Security
reel icon Heads up Link riders ⚠️ Please plan ahead for additional travel time and seek alternative service options due to an unplanned service disruption. When a construction crew at street level broke through the tunnel ceiling at Westlake on Tuesday, we were fortunate to have had no injuries. But as we reviewed the damaged area, our engineers couldn’t guarantee the safety of our riders on the platform or on trains on the northbound track. Head to the link in our bio for all of the details. Video description: Photos of passengers at Westlake Station with text describing the service disruption and ways to navigate it, including planning ahead and signing up for rider alerts. #LinkLightRail #Seattle #News
reel icon Security wants to hear from you! 💛 Trash on the station stairs? Music blasting on board from a personal speaker? Something that just isn’t quite right? Text the 24/7 Security Desk at 206-398-5268 with the situation, train number (on the train walls at either end of the car) and we’ll get it taken care of! Video description: Text reads “Seeing trash on the station stairs” and “Texting security and knowing they’re on it” with the meme of Nicolas Cage and Pedro Pascal.
reel icon We like this trend. #WesAnderson Video description: Taking the train from International District/Chinatown Station to U District, Wes Anderson style. #LinkLightRail #Seattle #SoundTransit
reel icon Powering progress in South King County 🚊 Construction on the Federal Way Link Extension is looking great! Join us on a field trip to check out all the work happening at your new light rail station. And visit the link in our bio to learn more 🔗 Video description: Photos and video clips of construction at the Federal Way downtown station, including walking along the elevated guideway. #FederalWay #Construction #LightRail #SoundTransit
reel icon Help us keep an eye on your trip – text the Security Desk anytime you see something amiss on board or at your station! The train numbers are high on the walls at either end of the car and the Security Desk is live 24/7. Call or text them at 206-398-5268.