Tell us what you think

We’re here to help you get where you need to go easily. How are we doing? What can we do better? We want to hear from you.

Rider questions & feedback

Need help finding a route or clarifying a schedule? Have comments about your trip?

You can give feedback by e-mail or by phone.


If you are commenting about your trip, please include the service/route number and the day/time you you were riding.

Call: 888-889-6368; TTY Relay 711

Website feedback

Questions or suggestions about the trip planner, map or other comments
about your online experience?

Website comment form



Contact us about

Lost and found
Accessibility800-201-4900 / TTY Relay 771 
Ticket vending machine problems
Regional Transit Authority tax questions: 877-755-4550
Non-English interpreter services: 800-823-9230
24-hour construction hotline: 888-298-2395 
News media inquiries
Join SoundWaves online community 

Notice: Sound Transit is a public agency and is subject to the State of Washington's Public Records Act (RCW 42.17). Therefore, your comments will be made available to anyone requesting them. Read our privacy policy to learn more.