Rider news

Riders pour through one of the Northgate Station entrances that features a giant "Welcome" matt on a sunny October day.

2021: The year in pictures

By Bruce Gray

As we wrap up our second year of COVID and head into 2022 with another wave of variant-driven news and uncertainty, we at Th… Read more
A mostly-blank digital sign at a Link station platform.

When to expect true real-time arrival info on Link platforms  

By Eliza Shaner

(Editors note: time timeline for the rollout of the improved real-time information has been updated since this story was pub… Read more
A fare ambassador wearing a blue vest and yellow cap talks to a passenger seated on a light rail train.

Fare Ambassador pilot in full swing

By Katie Metzger

This year, we made some pretty big changes to our fare practices. If you’ve taken a trip on Link or Sounder lately, you … Read more

What went wrong on Link after the Apple Cup and what we’re doing to ensure it never happens again

By Peter Rogoff

I recently updated the Sound Transit Rider Experience & Operations Committee on what we know about the incident followin… Read more
Sun shines on a parking garage with trees in the background.

South Bellevue park-and-ride garage opens

By Rachelle Cunningham

Today, we celebrated opening the parking garage at the future South Bellevue Station - a great development for current bus r… Read more