Rider Experience & Operations Committee Meeting

The Rider Experience and Operations Committee oversees the agency's operating plans and transit services as well as activities and communications affecting the rider experience. Learn more about the committee.

The meeting agenda and materials are posted to this page on Friday the week before this meeting. If you are viewing this page on a mobile device, scroll to the end of the page to view the materials.

What to expect at the meeting

Members of the public may attend the meetings in a variety of ways including in person, dialing in via touch-tone phone, through their browser, or via the WebEx mobile app.

Meetings start at the scheduled time but may be delayed until a quorum of the members are present.

Viewing the meetings in person

The Rider Experience and Operations Committee meeting will be open to the public in the Ruth Fisher Board Room in Union Station located at 401 S Jackson Street. Doors will be unlocked 30 minutes prior to the meeting.

Viewing the meeting virtually

The public may attend the meeting virtually as well through WebEx.

View the video stream

The Webex Webinar software requires that you enter a name, email address, and the meeting password. Sound Transit will not verify this information or use it to contact you. The password is automatically entered in the field for you, but if it is missing, please enter the following password: Agency

To join the meeting via audio only, call 415-655-0002 or 206-207-1700, then enter access code: 2493 906 1932 and password: 243629.

The video and audio connections will be available during the meeting, scheduled from 1:00 p.m. – 3:00 p.m. on November 2, 2023. Meetings will be recorded and posted to the soundtransit.org website 24-48 hours after the meeting.

Public Comment

The Board is accepting virtual and written public comment on items on the Committee’s agenda and anything within the Rider Experience and Operations Committee’s purview. Individuals who would like to provide live public comment via phone or computer must sign-up in advance.

Commenting in person

Individuals who would like to provide live public comment in person must sign up before the meeting outside of the Ruth Fisher Board room.

Commenting virtually

Individuals who would like to provide live public comment via phone or computer must sign-up in advance using the button below.

Sign up to comment virtually

Comment in writing

Written comments can be submitted electronically via meetingcomments@soundtransit.org. Written comments received up to one hour before the meeting will be provided to Board members electronically during the meeting, comments received after that deadline will be provided to Board members after the meeting.

The content of all comments submitted will be posted to the Sound Transit website following the meeting. Please be aware that if you offer your contact information within your comment, it will be part of the public record and posted along with the rest of your comment.

ADA statement

For information in alternative formats, call 800-889-6368 / TTY: 711 (do not use TTY Relay) or email main@soundtransit.org. Please direct requests for an accommodation to participate in a public meeting to organizers of the meeting.

Accessibility Requests

For more information about accessibility accommodations like interpretation, translation, and more, and to learn about submitting a request for accommodations, please visit the Board of Directors' meetings accessibility and accommodations requests page.

Board of Directors meeting accessibility and request for accommodations page

Need help?

If you are having trouble with the documents or links on this page, or something else related to this meeting, please click here to submit a form which will let Sound Transit know about your issue.

Please note that if you are having trouble with the Webex Webinar software, Sound Transit staff will not be able to help. We encourage you visit the Webex Help Center.