5. Other accessibility resources

Downtown Seattle Accessibility guide

Find resources for accessing bus service in downtown Seattle.

Customer feedback regarding accessibility

Sound Transit invites customer feedback regarding the accessibility of our transportation facilities and services. To ask questions, make suggestions, provide commendation or submit a complaint, contact us at 800-201-4900 / TTY Relay 711 or email accessibility@soundtransit.org.

ADA grievance procedure

Formal ADA grievances must be filed electronically or in writing by downloading this form.

Before submitting an ADA grievance, please read the ADA grievance policy here. https://www.soundtransit.org/Rider-Guide/Accessibility/ADA-Grievance-Procedure

For more information, call 800-201-4900/TTY Relay 711 or email accessibility@soundtransit.org.

Hopelink FindARide

Sound Transit created FindARide as an online resource or a gateway to transportation options—including public transit, specialized transportation and community shuttles—in Central Puget Sound. Sound Transit managed the resource until 2015. FindARide is now a service of Hopelink.