Annual Service Plan

Adapting our service to better serve our riders.
A graphic depicts people transferring between an ST Express bus and a Link light rail train at Northgate.

On Nov. 19th, 2020 the Sound Transit Board approved the 2021 Service Plan. These approved service changes were designed to improve reliability, relieve overcrowding, build ridership and capacity, and increase productivity. This plan also looks ahead to the next Link light rail extension opening in fall 2021 and considers how to reroute some of our services to connect with our three new stations in north Seattle (U District, Roosevelt and Northgate). The majority of these changes will occur in September 2021 with minor changes in March 2021.

COVID-19 impacts to service planning

When the COVID-19 pandemic began, we saw a dramatic decrease in the number of people using Sound Transit services each day. In response to this lower ridership and operator shortages, we implemented emergency service changes in the spring of 2020. In September 2020, we made those changes official, with modest increases to keep up with demand. We expect to keep this service steady until March 2021, but COVID-19 financial impacts and changes in ridership may change these plans. As the economy slowly ramps back up, passengers are returning to transit, and we'll continue to adjust service in response.